Support - AsianD8online - Asian & Indian Dating for all religions on AsianD8online including Hindu, Sikh and Muslim.
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Support & FAQ

If you don't find the answer to your question, our team our ready to help.

Simply complete your query below and we will be in touch in a jiffy.

Check out our new support portal http://help.asiand8.com

General Questions

Does it actually work?
How can I change my email address or password?
How can I retrieve my password or unlock my account?
Can I cancel my membership at anytime?
Will you send anything to my address?

My Profile

How do I create a profile?
How do I edit my profile?
How can I hide my profile?
I've made some updates - how long will it take before they get approved?
How can I get more responses?

Photos

Why should I include a photo?
Who can view my photo?
How do I add a photo to my profile?
You keep rejecting my photo - why?

Membership

What can I do as a free member?
What can I do as a paying member?
Will you auto renew my account once my membership has finished?
What is your refund policy?

Events

What is a speed dating?
What is a padlock party?
How can I buy an event ticket?
Where can I print my tickets?
Can I add myself to a waiting list for an event?
How long does it take to receive my event matches?
Where can I find my event matches?
What happens if I can’t attend an event?
I am a Plus/Premium member where is my event discount applied?

Security

What is ID check and how does it work?
How can I stop another member from contacting me?
How do I report member abuse?
Do you store all messages and Instant chat conversations?
Are my personal details safe and secure?

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